New support site and FAQ
Please visit our new and updated support pages and FAQ here: https://faq-en.exam.net/
Problems with "Safe Exam Browser" when using Exam.net
What are the most common problems facing students when using "Exam.net" in high-security mode with SEB? What can can be the reason if SEB failed to completely lockdown the computer?
Is it possible to share exams with other teachers using Exam.net?
For example if a teacher has created an exam and his/her colleagues want to use the same test? Or the teacher who created the exam has fallen ill so that someone else has to do the invigilation?
The differences between the classic Google Classroom workflow and the workflow when using our Google Classroom integration
What is the difference between the standard Google Classroom submission flow and the submission flow when using the integration between Google Classroom and Exam.net?
Allow a specific homepage during the exam.
Is it possible to allow a specific homepage at "Exam.net" (ie allowlist a specific site) while the student is prevented from all other sites?
Is it possible to denylist or allowlist email addresses for an exam?
We have experienced that (probably fake) email addresses have been used to unduly enter exams. Is it possible to list what student email addresses should be allowed to enter an exam?
Is it possible to annotate or use a digital marker on the question paper?
Is it possible for the students to write or draw directly on the exam pdf with a stylus?
False student has no connection message
In the exam monitoring view I get The student has no connection, or has closed the exam for some students and a flash or lightning symbol, but in reality the students do have connection and are writing the exam.
"Moodle" integration on "Exam.net"
Does "Exam.net" offer any integration with "Moodle"? Can we embed or connect "Exam.net" with "Moodle"?
What are the benefits of signing the Personal Data Processor Agreement?
Why should we sign the DPA? What extra features are provided by the signing of the agreement ?
Problems - scanning handwritten work with QR code
What can be the problem if a student have troubles scanning handwritten work?
Write exam questions in the student's answer area.
Can I pre-populate the student's answer area with the exam questions?
No video during exam
In the video conference, one of the student's video freezes when entering the exam. What can be done?
Security levels for Chromebooks
What security levels are available for Chromebooks on "Exam.net"? Is there anything equivalent to SEB for Chromebooks?
Verification of new teacher account
When I log in, I get a notice: Awaiting verification by the organisation administrator.
Problem enabling QR code scan feature
When creating my exam, the option to allow student to scan handwritten work with QR code doesn't appear.
Free trial of Exam.net
Is it possible to try Exam.net for free?
Printing of exam questions or save them as PDF
How can I print an exam paper that has been uploaded into exam.net?
Send a copy to students´ email
Is it possible to grant students access to exams they submitted or send a copy of the submitted exam to the email of the student?
Student answers are missing
A student claims to have logged in and completed an exam. I cannot find the answers.
Paste or upload question content from "Word"
How do I keep the "Word" document format intact when pasted into "Exam.net" question area? For example, the line numbers or line paragraphs? Is it possible to upload a Word document?
Set or update school information
How do I set school information at Exam.net in order to see prices and order a license?
Sharing paper with co-teacher
How do I share an exam with another teacher? I cannot get it to work. My colleague does not receive the shared paper on exam.net.
Student answers below each question
Is there a way to set up the exam, so students type the answer right under the question instead of writing all the answers in a single text area?
Install Exam.net app on iOS 10
My exam require high-security mode but I cannot install the Exam.net app on my iPad with iOS 10.
Archived exams
Where do I find my old exams? Can I prevent exams from being archived? For how long is an exam kept in the archive before it is deleted?
Data breach message
I get a notice in Chrome browser that I need to change password. Has Exam.net been hacked?
The speech synthesis does not work on iPad
No sound is playing when I use the speech synthesis on an iPad and click on the "speaker" symbol.
Marking and feedback on exams
How do I correct and annotate the exam papers on "Exam.net"? How does grading work?
Stuck with message ´Loading the application´
When I enter Exam.net i only get a message that the application is loading.
How do I edit an auto-marked exam?
Using the auto-marked exams at "Exam.net", how do I edit a test that has been saved?
Running applications need to be quit problem
Some of my students are seeing an error like the one below when starting an exam in the macOS app. They are unsure how to close the Screen shot application.
What is the minimum required screen size?
How small of a device can I use during an exam?
For how long does "Exam.net" keep an exam?
For how long is an exam kept in the archive before it is deleted?
Switching keyboards and special characters on "Exam.net"
How can I switch keyboards and use special characters on "Exam.net"?
Speech synthesis on "Exam.net"
How does it work with speech synthesis on "Exam.net"? Can the student listen to text from pdf?
Security levels for Android
What security levels are available for Android on "Exam.net"? Is there anything equivalent to SEB for Android?
Security levels for Linux
What security levels are available for Linux on "Exam.net"? Is there anything equivalent to SEB for Linux?
External resources on "Exam.net"
How does external resources work on Exam.net? Can I embed any website, in any security mode on Exam.net?
"Exam.net" integration with Google.
Is "Exam.net" integrated with Google (for example Google Classroom or Google Education Suite)?
Can students use their mobile phones with "Exam.net"?
Can students complete exams on a smartphone using "Exam.net"? Or does it only work on computers and tablets?
Verify student identities when conducting remote exams
How can I validate the examinee id when they sit at a remote location?
Restore/recover deleted exam or student?
I deleted an exam by mistake, can it be recovered?
Student answer history
Is it possible to view backup points for students' responses and how the text evolved? Can I restore the text from the history if the student accidentally deleted the text and handed in the exam?
How many students can take an exam at the same time?
Is there a maximum number of students that can take an exam simultaneously on "Exam.net"? What is the capacity?
Multiple choice or pair together questions on "Exam.net"
Can I incorporate a MCQ part of the exam into "Exam.net" that can be automaticly marked? What question types are supported?
How do we get started with "Exam.net"?
Our school wants to begin using "Exam.net", how do we start? How do I create a school? Can I invite colleagues?
Chat with the students during the exam
How does the chat work during an exam on "exam.net"? Are the chat messages saved and can I enable notifications?
Student cannot start exam. Redirected back to start page.
One of my students enter the exam key, fill out name details but after that instead of fetching the exam, the student is redirected to the page where exam key is asked.
My school is not listed on "Exam.net", how do I sign up?
I cannot find my school when I register an user account on Exam.net. Can you add my school or can I create the school myself?
Using "Exam.net" with iPad
We have a few students with issues while using "Exam.net" on iPad. When they minimise or maximise the keyboard they get locked out of the exam.
School administrator at "Exam.net"
How does it work with school administrators at "Exam.net"? How do I become a school administrator for my school?
Can I monitor the students with a video conference in parallell with Exam.net?
Can I use Microsoft Teams, Google Meet, Hangout, Zoom, Webex or similar to monitor my students while they are taking an exam?
Can I use "Teams" together with "Exam.net"?
Can I use "Microsoft Teams" to monitor my students while they are taking an exam?
Problems uploading a PDF on "Exam.net"
I tried to upload a pdf with a few pages but it just keeps loading and loading. Can it be a firewall issue?
Can I time limit the exam?
Is it possible to set a timer for the exam using "Exam.net"? If so, how can I set up a time limit?
Export of student answers containing equations and formulas
When I export student texts that contain mathematical symbols, this is displayed as Latex code in "Word" and Google Drive. They appear correctly when I print and export to pdf.
Student already exists - how to resume an exam
Student gets an error message when trying to start an exam: The student already exists. You need an individual exam key to resume the exam. Your teacher can find this key from the exam list.
Show advanced technical or mathematical solutions on "Exam.net"
How does the formula editor, scan handwritten solutions, drawing area and Geogebra features work?
Dutch tutorial for teachers and students
Many schools in the Netherlands use "Exam.net" and one kind user has created tutorials in Dutch for anyone to use.
Listening-comprehension on "Exam.net"
Can i include audio files in an exam? Is it possible to choose how many times students are able to listen to the recording which we attach?
"Exam.net" integration with Microsoft.
Is "Exam.net" integrated with Microsoft (for example Microsoft Teams or Office 365)?
Merge duplicate schools or move teacher accounts
Is it possible to merge schools in the database if there is duplicates of the same school in the database? Is it possible to transfer a teacher account from one school to another?
Google Forms or Microsoft Forms through "Exam.net"
Is it possible to use external quiz forms like Microsoft Forms or Google Forms with "Exam.net" in order to carry out exams with automatic marking?
How do I use the SEB configuration tool?
What Safe Exam Browser settings do the students need to configure in order to use SEB with "Exam.net"? How does SEB configuration tool work? What is the relation between the exam I have created with the software I have installed?
Are any installations needed for "Exam.net"?
Do we need to install any software to use "Exam.net"?
Upload audio files to "Exam.net".
Can we upload an audio file, so students can listen then answer the questions?
What internet bandwidth is needed to use "Exam.net"?
What is the volume of data that is transferred between the student computer and "Exam.net"? What is the required internet speed and bandwidth for "Exam.net"?
Embed Youtube video as external resource on "Exam.net"
Is it possible to include a Youtube video in an Exam? When I try with the External resource option, the link is dead (broken) when I try to view it in demo mode.
What can cause a student lock-out in web browser mode on "Exam.net"?
What events can cause students to be locked out from an exam if I choose allow-any-browser mode on "Exam.net"?
Integration between "Exam.net" and existing learning platform
I would like to know is it possible to integrate your platform as an external tool into existing local platform functionality?
Internet lost during an exam at "Exam.net"
What happens if a student loses Internet connection during the exam?
Record audio as answer in "Exam.net"
Can students dictate answers in "Exam.net"?
Does "Exam.net" support reading of the exam to the student?
We have students with reading disabilities and we want them to be able to listen to text.
Security to prevent student from leaving exam screen
What if the student leaves the exam window (e.g. with Alt+Tab function) to look for answers on Google.
SEB Not in Application Folder problem
I am trying to use Safe Exam Browser but some of my student who are macbook users reported a problem installing SEB. They get the error below
How do I use "Single Sign On" (SSO)?
How do I use Exam.net with Single Sign On (SSO) with Microsoft or Google?
Can I upload more than one PDF exam page on "Exam.net"?
Can I have more than one exam page if I choose to upload the exam questions as pdf?
How do I register a new school on "Exam.net"?
What do I need to do to get my school set up or registered?
Which type of exam works best on "Exam.net"?
Are there particular types of exams which don't work so well on "Exam.net" (eg, writing, listening, speaking exams)?
Availability in China and Japan?
Is "Exam.net" available to students to access in countries such as Japan and China?
How reliable is "Exam.net"?
How reliable is the platform "Exam.net" to use?
Can I combine a PDF with written questions in an exam?
How can I combine a PDF section with written questions in the exam questionnaire on "Exam.net"? I can of course add the questions in the PDF but I want the students to be able to scroll down in the PDF without the questions moving around...
Can I save my preferred exam set-up profile?
I find myself creating all my exams in "Exam.net" with nearly the same settings in terms of what the students can access and external resources etc.
Is there a way to save exam profiles for repeat future use?
Will the exam I create be public?
I have a questions regarding the User terms for "Exam.net": what does it mean exactly that the test which I upload for the students will be published? The sentence reads: "[...] you grant us the right to publish and use the User material" on page 3, from User Terms. Does it mean the test I create for my students will become public?
What does the orange checkmark on the exam mean?
We did a trial run of "Exam.net" using the SEB and noticed that a student had an orange checkmark next to their name after submitting their answers, instead of a green check mark like the others had. The students' answers was submitted but why was there a different color checkmark? It was the same color checkmark on the exam of the student who's internet connection had gone out but that student never had a chance to even start the exam. However, then they also had a lightning icon next to their name.
High security level software installation on "Exam.net"?
I assume all students need to install Safe Exam Browser first if you are planning on setting the exam security level to high?
Multiple sheets of handwritten student answers on "Exam.net"
Can a student scan and upload more than one page of solutions in an exam?
The screen changed, what happened?
Something happened to my students screen while writing an exam in high security mode on an Chromebook on "Exam.net", what do I do?
How does it work with locking the devices for the exam?
Can all types of devices be locked to the exam environment when using "Exam.net"?
Technical demands for using "Exam.net"?
What are the technical demands for using "Exam.net"? For example what browser should I use?
GDPR and security measures
What are the measures taken by "Exam.net" to ensure the privacy for users? Related to GDPR (May 2018)
Computer savvy to use?
What level of technical expertise do I need to use "Exam.net"?
Webcam monitoring
With the webcam monitoring, does the teacher have to monitor the webcams while the students take a remote exam using "Exam.net"? Or does the software automatically flag students who move away from the computer, pick up a phone, etc?
"Windows 10" security options
I noticed on the "Exam.net" site that it says "Limit the student's options for Windows 10" - what is meant by this?
Access to e.g. "Excel" during an exam?
If a student is allowed to access something like "Excel" while taking an exam in "Exam.net" can they then access any "Excel" file on the computer? Or can you make it so that only a new file can be accessed? If they can access any file, can you see in the cheat log what file they opened?
How many exams can I create?
Is it limited how many exams I can create in "Exam.net"?
How do I create a student account?
How do I create a student account on "Exam.net"?
Can I create exams in any languages?
Can I administer exams in any language using "Exam.net"?
Can I use "Zoom" with "Exam.net"?
Can I use "Zoom" to monitor my students while taking an exam using "Exam.net"?
How do I set up a remote examination?
Using "Exam.net" for remote examinations; do I need to use "Google Meet", "Google Hangouts", "Microsoft Teams" or "Zoom" to monitor the exams?
Monitoring two exams at the same time?
Can I conduct two parallel exams in "Exam.net" and still monitor the students?
Can I do an "Exam.net" trial?
Is it possible to try an online demo of an "Exam.net" exam to learn how to use it?
How do I create a teachers account?
How do I create a teachers account at "Exam.net" and what do I do if my school is not on the list of schools to chose from?
How do I create an exam?
How do I set up an exam on "Exam.net" and can I add help tools such as Geogebra, Desmos, drawing tools etc?
Can I link a film or file to the exam?
How do I link a film or sound file to the exam using "Exam.net"?
User terms updates?
What are the "Exam.net" user terms updates?
Privacy policy updates?
What are the "Exam.net" Privacy policy updates?
State Policy agreement?
We can only use sites that have an agreement with the state in accordance to privacy policies. Does "Exam.net" have any plans to provide such policy agreements so the platform can be utilized?
Can two teachers be exam guards at the same time?
Can two teachers be exam guards at the same time using "Exam.net" and How do I give another teacher access to the exam?
Are mathematical questions possible in "Exam.net"?
Are mathematical questions possible in "Exam.net", for instance, proving a theorem?
Student access to Exam.net?
Can we upload a student list on "Exam.net", so only those students can login to the exam?
Export formats from "Exam.net"?
Are PDF and "Word" the only formats available to export an exam to from "Exam.net", or is it possible to export all student answers to an ""Excel" file?
What languages are supported on "Exam.net"?
Do you support other languages than those listed on the webpage?