Please visit our new and updated support pages and FAQ here: https://faq-en.exam.net/
What are the most common problems facing students when using "Exam.net" in high-security mode with SEB? What can can be the reason if SEB failed to completely lockdown the computer?
For example if a teacher has created an exam and his/her colleagues want to use the same test? Or the teacher who created the exam has fallen ill so that someone else has to do the invigilation?
What is the difference between the standard Google Classroom submission flow and the submission flow when using the integration between Google Classroom and Exam.net?
Is it possible to allow a specific homepage at "Exam.net" (ie allowlist a specific site) while the student is prevented from all other sites?
We have experienced that (probably fake) email addresses have been used to unduly enter exams. Is it possible to list what student email addresses should be allowed to enter an exam?
Is it possible for the students to write or draw directly on the exam pdf with a stylus?
In the exam monitoring view I get The student has no connection, or has closed the exam for some students and a flash or lightning symbol, but in reality the students do have connection and are writing the exam.
Does "Exam.net" offer any integration with "Moodle"? Can we embed or connect "Exam.net" with "Moodle"?
Why should we sign the DPA? What extra features are provided by the signing of the agreement ?
What can be the problem if a student have troubles scanning handwritten work?
Can I pre-populate the student's answer area with the exam questions?
In the video conference, one of the student's video freezes when entering the exam. What can be done?
What security levels are available for Chromebooks on "Exam.net"? Is there anything equivalent to SEB for Chromebooks?
When I log in, I get a notice: Awaiting verification by the organisation administrator.
When creating my exam, the option to allow student to scan handwritten work with QR code doesn't appear.
Is it possible to try Exam.net for free?
How can I print an exam paper that has been uploaded into exam.net?
Is it possible to grant students access to exams they submitted or send a copy of the submitted exam to the email of the student?
A student claims to have logged in and completed an exam. I cannot find the answers.
How do I keep the "Word" document format intact when pasted into "Exam.net" question area? For example, the line numbers or line paragraphs? Is it possible to upload a Word document?
How do I set school information at Exam.net in order to see prices and order a license?
How do I share an exam with another teacher? I cannot get it to work. My colleague does not receive the shared paper on exam.net.
Is there a way to set up the exam, so students type the answer right under the question instead of writing all the answers in a single text area?
My exam require high-security mode but I cannot install the Exam.net app on my iPad with iOS 10.
Where do I find my old exams? Can I prevent exams from being archived? For how long is an exam kept in the archive before it is deleted?
I get a notice in Chrome browser that I need to change password. Has Exam.net been hacked?
No sound is playing when I use the speech synthesis on an iPad and click on the "speaker" symbol.
How do I correct and annotate the exam papers on "Exam.net"? How does grading work?
When I enter Exam.net i only get a message that the application is loading.
Using the auto-marked exams at "Exam.net", how do I edit a test that has been saved?
Some of my students are seeing an error like the one below when starting an exam in the macOS app. They are unsure how to close the Screen shot application.
How small of a device can I use during an exam?
For how long is an exam kept in the archive before it is deleted?
How can I switch keyboards and use special characters on "Exam.net"?
How does it work with speech synthesis on "Exam.net"? Can the student listen to text from pdf?
What security levels are available for Android on "Exam.net"? Is there anything equivalent to SEB for Android?
What security levels are available for Linux on "Exam.net"? Is there anything equivalent to SEB for Linux?
How does external resources work on Exam.net? Can I embed any website, in any security mode on Exam.net?
Is "Exam.net" integrated with Google (for example Google Classroom or Google Education Suite)?
Can students complete exams on a smartphone using "Exam.net"? Or does it only work on computers and tablets?
How can I validate the examinee id when they sit at a remote location?
I deleted an exam by mistake, can it be recovered?
Is it possible to view backup points for students' responses and how the text evolved? Can I restore the text from the history if the student accidentally deleted the text and handed in the exam?
Is there a maximum number of students that can take an exam simultaneously on "Exam.net"? What is the capacity?
Can I incorporate a MCQ part of the exam into "Exam.net" that can be automaticly marked? What question types are supported?
Our school wants to begin using "Exam.net", how do we start? How do I create a school? Can I invite colleagues?
How does the chat work during an exam on "exam.net"? Are the chat messages saved and can I enable notifications?
One of my students enter the exam key, fill out name details but after that instead of fetching the exam, the student is redirected to the page where exam key is asked.
I cannot find my school when I register an user account on Exam.net. Can you add my school or can I create the school myself?
We have a few students with issues while using "Exam.net" on iPad. When they minimise or maximise the keyboard they get locked out of the exam.
How does it work with school administrators at "Exam.net"? How do I become a school administrator for my school?
Can I use Microsoft Teams, Google Meet, Hangout, Zoom, Webex or similar to monitor my students while they are taking an exam?
Can I use "Microsoft Teams" to monitor my students while they are taking an exam?
I tried to upload a pdf with a few pages but it just keeps loading and loading. Can it be a firewall issue?
Is it possible to set a timer for the exam using "Exam.net"? If so, how can I set up a time limit?
When I export student texts that contain mathematical symbols, this is displayed as Latex code in "Word" and Google Drive. They appear correctly when I print and export to pdf.
Student gets an error message when trying to start an exam: The student already exists. You need an individual exam key to resume the exam. Your teacher can find this key from the exam list.
How does the formula editor, scan handwritten solutions, drawing area and Geogebra features work?
Many schools in the Netherlands use "Exam.net" and one kind user has created tutorials in Dutch for anyone to use.
Can i include audio files in an exam? Is it possible to choose how many times students are able to listen to the recording which we attach?
Is "Exam.net" integrated with Microsoft (for example Microsoft Teams or Office 365)?
Is it possible to merge schools in the database if there is duplicates of the same school in the database? Is it possible to transfer a teacher account from one school to another?
Is it possible to use external quiz forms like Microsoft Forms or Google Forms with "Exam.net" in order to carry out exams with automatic marking?
What Safe Exam Browser settings do the students need to configure in order to use SEB with "Exam.net"? How does SEB configuration tool work? What is the relation between the exam I have created with the software I have installed?
Do we need to install any software to use "Exam.net"?
Can we upload an audio file, so students can listen then answer the questions?
What is the volume of data that is transferred between the student computer and "Exam.net"? What is the required internet speed and bandwidth for "Exam.net"?
Is it possible to include a Youtube video in an Exam? When I try with the External resource option, the link is dead (broken) when I try to view it in demo mode.
What events can cause students to be locked out from an exam if I choose allow-any-browser mode on "Exam.net"?
I would like to know is it possible to integrate your platform as an external tool into existing local platform functionality?
What happens if a student loses Internet connection during the exam?
Can students dictate answers in "Exam.net"?
We have students with reading disabilities and we want them to be able to listen to text.
What if the student leaves the exam window (e.g. with Alt+Tab function) to look for answers on Google.
I am trying to use Safe Exam Browser but some of my student who are macbook users reported a problem installing SEB. They get the error below
How do I use Exam.net with Single Sign On (SSO) with Microsoft or Google?
Can I have more than one exam page if I choose to upload the exam questions as pdf?
What do I need to do to get my school set up or registered?
Are there particular types of exams which don't work so well on "Exam.net" (eg, writing, listening, speaking exams)?
Is "Exam.net" available to students to access in countries such as Japan and China?
How reliable is the platform "Exam.net" to use?
How can I combine a PDF section with written questions in the exam questionnaire on "Exam.net"? I can of course add the questions in the PDF but I want the students to be able to scroll down in the PDF without the questions moving around...
I find myself creating all my exams in "Exam.net" with nearly the same settings in terms of what the students can access and external resources etc.
Is there a way to save exam profiles for repeat future use?
I have a questions regarding the User terms for "Exam.net": what does it mean exactly that the test which I upload for the students will be published? The sentence reads: "[...] you grant us the right to publish and use the User material" on page 3, from User Terms. Does it mean the test I create for my students will become public?
We did a trial run of "Exam.net" using the SEB and noticed that a student had an orange checkmark next to their name after submitting their answers, instead of a green check mark like the others had. The students' answers was submitted but why was there a different color checkmark? It was the same color checkmark on the exam of the student who's internet connection had gone out but that student never had a chance to even start the exam. However, then they also had a lightning icon next to their name.
I assume all students need to install Safe Exam Browser first if you are planning on setting the exam security level to high?
Can a student scan and upload more than one page of solutions in an exam?
Something happened to my students screen while writing an exam in high security mode on an Chromebook on "Exam.net", what do I do?
Can all types of devices be locked to the exam environment when using "Exam.net"?
What are the technical demands for using "Exam.net"? For example what browser should I use?
What are the measures taken by "Exam.net" to ensure the privacy for users? Related to GDPR (May 2018)
What level of technical expertise do I need to use "Exam.net"?
With the webcam monitoring, does the teacher have to monitor the webcams while the students take a remote exam using "Exam.net"? Or does the software automatically flag students who move away from the computer, pick up a phone, etc?
I noticed on the "Exam.net" site that it says "Limit the student's options for Windows 10" - what is meant by this?
If a student is allowed to access something like "Excel" while taking an exam in "Exam.net" can they then access any "Excel" file on the computer? Or can you make it so that only a new file can be accessed? If they can access any file, can you see in the cheat log what file they opened?
Is it limited how many exams I can create in "Exam.net"?
How do I create a student account on "Exam.net"?
Can I administer exams in any language using "Exam.net"?
Can I use "Zoom" to monitor my students while taking an exam using "Exam.net"?
Using "Exam.net" for remote examinations; do I need to use "Google Meet", "Google Hangouts", "Microsoft Teams" or "Zoom" to monitor the exams?
Can I conduct two parallel exams in "Exam.net" and still monitor the students?
Is it possible to try an online demo of an "Exam.net" exam to learn how to use it?
How do I create a teachers account at "Exam.net" and what do I do if my school is not on the list of schools to chose from?
How do I set up an exam on "Exam.net" and can I add help tools such as Geogebra, Desmos, drawing tools etc?
How do I link a film or sound file to the exam using "Exam.net"?
What are the "Exam.net" user terms updates?
What are the "Exam.net" Privacy policy updates?
We can only use sites that have an agreement with the state in accordance to privacy policies. Does "Exam.net" have any plans to provide such policy agreements so the platform can be utilized?
Can two teachers be exam guards at the same time using "Exam.net" and How do I give another teacher access to the exam?
Are mathematical questions possible in "Exam.net", for instance, proving a theorem?
Can we upload a student list on "Exam.net", so only those students can login to the exam?
Are PDF and "Word" the only formats available to export an exam to from "Exam.net", or is it possible to export all student answers to an ""Excel" file?
Do you support other languages than those listed on the webpage?