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2020-05-08 11:31

Question:

Student cannot start exam. Redirected back to start page.

One of my students enter the exam key, fill out name details but after that instead of fetching the exam, the student is redirected to the page where exam key is asked.


2020-05-08 11:31

Answer:

Please ask the student to make sure cookies and javascripts are enabled in the browser, and no unusual plugins is installed. We recommend Google Chrome, but any modern browser works so a quick solution would be for the student to simply use another web browser.


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